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21 May 2019

Percipient Helping to Transform Hospitality

Percipient Helping to Transform Hospitality

Percipient are helping to transform hospitality businesses with the help of Sage Enterprise Management.

Customers including Five Guys, City Cruises and Galgorm Spa and Golf Resort have selected leading Sage Business Partner Percipient to help them plan for the future of their industry.

Chris Stock, Managing Director of Percipient said: “Our hospitality customers are always pushing forward, seeking to use the latest technologies for continuous improvement and achieve that competitive edge. Sage Enterprise Management allows us to deliver this, providing an innovative foundation for our customers to quickly adapt as their strategies change”

Percipient Success Stories

Percipient has recently announced a series of Sage Enterprise Management success stories for a range of customers focused around the hospitality, leisure and tourism industries.

Five Guys

Specialist burger restaurant, Five Guys UK, implemented Sage Enterprise Management Financials and Sage Enterprise Intelligence (SEI) as part of a modernisation initiative to drive greater efficiency and visibility.

Jen Kim, Finance Manager at Five Guys said: “Percipient was invaluable in ensuring the deployment went smoothly and that we have all the tools and training at our disposal to get the very best out of the solution. They genuinely understood the challenges we were facing and exceeded our expectations in suggesting and recommending options to address these.  We had absolute trust and confidence in them and the level of service we received was second to none.”

Read more about the Percipient and Five Guys success story.

City Cruises

Tour boat operator City Cruises upgraded their existing Sage 50 system with Sage Enterprise Management Financials and Distribution, as part of their strategy to support future business growth and expansion into new markets.

John Rowthorn, Financial Director at City Cruises said: “Percipient’s product knowledge and understanding of how our business could best make use of the technology, taking full advantage of the system’s capabilities to grow our business while the solution scales up alongside, was second-to-none. We felt that there was a great deal of synergy between our two companies, and that culturally we were a good fit, which resulted in confidence that we would benefit from high quality, consistent support, something that you don’t always get with larger software partners.”

Speaking about the implementation John commented: “The team at Percipient delivered excellent product training with further refresher training at the point of go-live. The product support we receive is second to none too – the entire team is extremely knowledgeable about the software and very thorough in dealing with any problems or queries we might have.”

Watch the Percipient and City Cruises success story.

Galgorm

Galgorm Spa and Golf Resort deployed Sage Enterprise Management Financials and Sage Enterprise Intelligence (SEI) in a bid to consolidate financial management across the group and facilitate superior reporting and business intelligence.

Colin Moore, Finance Manager at Galgorm Spa and Golf Resort said: “Working with Percipient, we took a highly detailed, rigorous approach to identifying the best option. Percipient’s experience and pedigree in hospitality was invaluable in scoping out the best solution, and the team consistently went the extra mile to ensure the Galgorm Collection’s needs were met fully.”

“This professionalism extended into the deployment and training phases, and the level of thoroughness and diligence in training our users on how to get the best out of the Sage system resulted in a smooth go live and first month end on a new system” Colin concluded.

Read more about the Percipient and Galgorm success story.

Sage Business Partner

Percipient specialise in implementing Sage Business Cloud Enterprise Management within the hospitality industry.

Based on the Uniform System of Accounts for the Lodging Industry (USALI), the Percipient Sage Enterprise Management solution helps customers to meet the challenges of the modern business environment and eliminate the complexities of multi-language, multi-currency, multi-legislation and global compliance.

If you’d like to know more about Percipient or their work with Sage Enterprise Management, get in touch or call the team on 01606 871332.

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