The team and I have had some interesting conversations with customers and prospects in recent weeks about moving to the cloud and ensuring maximum benefit is obtained from it. I have highlighted 5 key areas below:
1. Empower the workforce.
Take advantage of innovative new capabilities such as mobility and social collaboration. Benefits that have caught our eye include:
a. Use of social networking and collaboration functionality to discuss any processing issues with certain transactions and capture resolutions for future reference.
b. Entry of data and the capture expenses on the go using mobile devices and easy upload directly into the system.
c. Ability to import and generate Payables invoices from scanned documents
2. Infrastructure Costs.
The obvious point when considering cloud solutions but it needs mentioning. Cloud platforms are easier to provision and deploy, the cost and ongoing maintenance headache is removed for the customer, allowing the focus to be on actual business improvement.
3. End-to-end functionality.
Companies running outdated ERP systems or have manual processes in key areas are not benefiting from the breadth of out of the box functionality available in modern cloud solutions. Two examples around recent discussions we have had are outlined below:
a. Currently taking a prospect 6 hours from initial contact to process and confirm an order. We talked about reducing this to minutes and greatly streamlining their process.
b. Another prospects AP department receive many paper invoices from their group companies and someone spends hours/days monthly keying these in. We were able to demonstrate how invoices can be emailed into the system and automatically generated, dramatically cutting manual data entry which at times led to error.
4. User Adoption.
A Modern Cloud solution that provides a highly intuitive user interface will increase adoption rates and engage users to become more pro-active. It’s a fact users spend a large portion of their week searching for information using business systems. Modern cloud systems are designed to push information rather than relying on users to pull it from their system. This new way of working allows areas of interest to be presented to the user quickly and in real time, so action can be taken when an issue occurs and is a radical move away from having users search for answers on screen or via reports.
5. Consider cost v functionality.
If new functionality is required how much would it cost to implement or develop with your current ERP system? How does that then affect ongoing maintenance costs and growth moving forward? With a modern functionally rich cloud solution these benefits are often easily deployed at minimal cost and if anything enable, not restrict future growth plans.
By Chris Stock – MD
If you would like more information on moving to the cloud then please get in touch.
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