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Lofthouse of Fleetwood

ERP System fishermans_friend

Making Fisherman's Friend even stronger.

The Challenge

Fisherman’s Friend is famously strong, and enormously popular. In fact, it’s sold in over 100 countries around the world. But Lofthouse of Fleetwood, who make the powerful lozenges, found that their original, disparate systems needed a lot of manual input and allowed only limited transparency. To keep up with the company’s growth, they realised it was time to bring them all together in a single ERP solution.

The Solution

Oracle Gold Partner Percipient were appointed for their years of experience in the manufacturing sector. But it soon became clear this was more than just a replacement system – it needed a fundamental change in business operations. Percipient worked closely with Lofthouse of Fleetwood to successfully deliver a combination of change management within a system implementation.

Now monthly and year-end accounting processes are clearer, production processes and planning have improved and the Engineering Department has more control over planned maintenance. A breath of fresh air indeed…

Percipient quickly understood our ethos, culture and resource limitations, and the significant cultural and process changes that needed addressing. Without their expertise and guidance, it would have taken significantly longer; their contribution in both ERP implementation and change management support has been invaluable.

Robert Woodhouse

Technical & Planning Executive

The Details

Client: Lofthouse of Fleetwood
Website: www.fishermansfriend.com
Industry: Process Manufacturing
Project: Oracle E-Business Suite
Modules implemented: Financials, Engineering (EAM), Quality, Production, Planning and Inventory
Services: On-going Support Level

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